Frequently Asked About Our Terms
When you close your account through Settings > Account, your remaining balance is transferred to your registered payment method within 48 hours. Your account data, deposit history and verification records are archived for seven years per Indonesian financial law. You can request your data archive by email anytime.
No. We never store full payment credentials. When you link DANA, OVO, GoPay or QRIS, we save only a token that routes transactions securely. Your actual payment details stay with your bank or e-wallet provider. Verification happens at the gateway level, not on our servers.
Yes. If a deposit doesn't appear in your lobby balance within 10 minutes, or a withdrawal shows as pending after 24 hours, open a support ticket in Settings > Help. Include your transaction reference number. We investigate and follow up within 48 hours, usually faster through live chat.
We prohibit account sharing, collusion in live games, use of bots or automated software, and fraud. If we detect multiple accounts linked to one identity or suspicious betting patterns across tables, we may pause your account pending review. You'll be notified by email with next steps.
Game histories, bet logs and payout records are stored for the life of your account plus seven years after closure. You can view your full game history in the Lobby under Account > History. Monthly statements are also available for download in PDF format.
No. You accept the terms once when you open your account. If we change material terms, you'll see a notification in the lobby and a 14-day window to review. Continued login means you accept the update. You can always request the previous version via support.
Our core terms apply across Indonesia where local law permits access. Access depends on local law. If you're unsure whether boba togel is available in your area, check your account setup — if registration completes, you're in a supported region. Contact support if you encounter regional blocks.
